The enrolled Customer, Shipper and/or Consignee (hereinafter collectively referred to as "Customer") agrees to these TERMS AND CONDITIONS which no agent or employee of the parties may alter. These TERMS AND CONDITIONS shall apply to this and all future shipments scheduled by Customer, unless and until these TERMS AND CONDITIONS are altered or amended by TruckloadBroker.com, LLC's issuance of new TERMS AND CONDITIONS.

The General Rules Tariffs, set forth by the carriers provided as Solutions with TruckloadBroker.com, LLC, will in every instance take precedence in all legal proceedings and when applicable, will take precedence over TruckloadBroker.com, LLC's TERMS AND CONDITIONS stated herein. If not stated within the carrier's General Rules Tariff, TruckloadBroker.com, LLC's TERMS AND CONDITIONS as stated herein shall control. In the case of conflict between the TERMS AND CONDITIONS contained herein and those set forth by the individual selected carrier's General Rules Tariff, the selected carrier's General Rules Tariff shall control. All Terms, including, but not limited to, all the limitations of liability, shall apply to the selected carrier and their agents and contracted carriers.

TruckloadBroker.com, LLC is a freight broker and NOT a freight carrier. TruckloadBroker.com, LLC reserves the right, in its sole discretion, to refuse any shipment at any time.

1. Bills of Lading
All Bills of Lading are NON-NEGOTIABLE and have been prepared by the enrolled Customer or by ("TruckloadBroker.com, LLC") as Customer's agent on behalf of the Customer and shall be deemed, conclusively, to have been prepared by the Customer and to bind Customer. Any unauthorized alteration or use of Bills of Lading or tendering of shipments to any carrier other than that designated by TruckloadBroker.com, LLC, or the use of any Bill of Lading not authorized or issued by TruckloadBroker.com, LLC shall VOID TruckloadBroker.com, LLC's obligations to make any payments relating to this shipment and VOID all rate quotes.

2. Customer's Warranties
The Customer is responsible for and warrants their compliance with all applicable laws, rules, and regulations including but not limited to customs laws, import and export laws and governmental regulation of any country to, from, through or over which the shipment may be carried. Customer further warrants that it is registered and in compliance with the security plan and training requirements, and any amendments related thereto, related to hazardous materials, 49 C.F.R. #172.701-704, and 49 C.F.R. #172.800-804. Customer further warrants that it will immediately advise Company in the event that its registration and/or compliance with these regulations expires or are terminated. The Customer agrees to furnish such information and documentation as necessary to establish its compliance with such laws, rules and regulations. TruckloadBroker.com, LLC assumes no liability to the Customer or to any other person for any loss or expense due to the failure of the Customer to comply with this provision. Any individual or entity acting on behalf of the Customer in scheduling shipments hereunder warrants that it has the right to act on behalf of the Customer and the right to legally bind Customer. Customer agrees to indemnify Company for any and all claims or damages incurred as a result of Customer's failure to comply with the provisions of this provision.

3. Necessary Documentation
The Customer is required to use TruckloadBroker.com, LLC's system generated Bill of Lading. If the Customer does not complete all the documents required for carriage, or if the documents which they submit are not appropriate for the services, pick up or destination requested, the Customer hereby instructs TruckloadBroker.com, LLC, where permitted by law, to complete, correct or replace the documents for them at the expense of the Customer. However, TruckloadBroker.com, LLC is not obligated to do so. If a substitute form of Bill of Lading is needed to complete delivery of this shipment and TruckloadBroker.com, LLC completes that document, the terms of this Bill of Lading will govern. TruckloadBroker.com, LLC is not liable to the Customer or to any other person for any actions taken on behalf of the Customer under this provision.

4. Payment
All charges are payable in US Dollars and are due and payable thirty (30) days from the date of billing, and any payment which is past due shall be subject to an additional charge at the rate of 1-1/2% per month of the average outstanding balance due, or the highest rate of interest permitted by applicable law, whichever is less

All funds received by TruckloadBroker.com, LLC will be applied to the oldest (based on pick-up date) invoiced BOL that is outstanding. Overpayments do not accrue interest and are subject to Texas Law. In the event TruckloadBroker.com, LLC retains an attorney or collection agency to collect unpaid charges or for the enforcement of these Terms and Conditions, all unpaid charges will be subject to a late payment penalty of 33% and Customer shall also be liable for all attorneys and collection agency fees incurred, together with related costs and expenses. All shippers, consignors, consignees, freight forwarders or freight brokers are jointly and severally liable for the freight charges relating to this shipment.

All Customers are subject to credit approval. TruckloadBroker.com, LLC intends to perform a credit check based on the information provided at the time of enrollment by the Customer. The amount of credit, if any, granted to the Customer is at the sole discretion of TruckloadBroker.com, LLC. When paying by credit card or electronic funds, the Customer agrees they will be responsible for all charges payable, including any adjustments, on account of such Customer's shipment. These charges and adjustments, if any, will be automatically debited to the Customer's credit card or bank account.

The Customer shall be liable, jointly and severally, for all charges payable on account of such Customer's shipment, including but not limited to transportation, fuel and other applicable accessorial charges, including all adjustments issued by the carrier(s) after the shipment, and all duties, customs assessments, governmental penalties and fines, taxes, and Organization's attorney fees and legal costs allocable to this shipment and/or all disputes related thereto. Unless otherwise agreed, Brokers scheduling shipments for clients shall be liable, jointly and severally, for all charges payable on account of such client's shipment. TruckloadBroker.com, LLC shall have a lien on the shipment for all sums due it relating to this shipment or any other amounts owed by Customer. TruckloadBroker.com, LLC reserves the right to amend or adjust the original quoted amount or re-invoice the Customer if the original quoted amount was based upon incorrect information provided at the time of the original quote or if additional services by the carrier were required or otherwise authorized by the Customer to perform the pick up, transportation and delivery functions therein. Customer is permitted thirty (30) business days from the date of the invoice to dispute any invoiced charges. If TruckloadBroker.com, LLC does not receive a dispute within the allowable thirty (30) business days, the disputed item will be denied by TruckloadBroker.com, LLC.

Note: As part of the anti-terrorism rules / regulations, inspection of freight that moves cross border (to or from Canada or Mexico) may result in carriers (LTL, TL and Intermodal) applying charges to shipments inspected by US Customs. These random inspections are not known at time of shipment and therefore are excluded from all quotes. Any applicable costs associated with random border inspections will be the responsibility of the customer.

5. Claims and Limitations of Liability
TruckloadBroker.com, LLC will act as the primary point of contact for claims and ensure that all claims are filed and processed in accordance with 49 C.F.R. 370. All claims should be submitted immediately to TruckloadBroker.com, LLC to help ensure timely resolution. TruckloadBroker.com, LLC will use commercially reasonable efforts to assist and cooperate with Customer to investigate and process any freight loss or damage claims and any claim for damage to our customer's property occurring in the course of the transportation services rendered to such Customer. The liability for any cargo damage, loss, or theft from any cause shall be determined under the Carmack Amendment, 49 U.S.C. 14706.

TruckloadBroker.com, LLC will not be responsible in any way for claims resulting from Customer negligence. TruckloadBroker.com, LLC has available for purchase by the Customer, upon request, shipper's interest cargo insurance. The filing of a claim does not relieve the responsible party for payment of freight charges. Freight payment is necessary in order for a carrier to process a claim. Customer may not offset freight or other charges owed to Organization against claims for any loss, damage, mis-delivery or non-delivery. TruckloadBroker.com, LLC has a lien on funds recovered through the processing of damage claims and reserves the right to apply recovery amounts to open past due invoices on account.

6. Forum Selection and Choice of Law
Any claim, dispute or litigation relating to these Terms and Conditions, any shipment scheduled or tendered hereunder or through TruckloadBroker.com, LLC's website, or relating to any and all disputes between TruckloadBroker.com, LLC and the enrolled Customer, Shipper and/or Consignee and/or Brokers for any enrolled Customer, Shipper and/or Consignee, shall be filed in the District Court of Dallas County, Texas or in the United States District Court for the District of Texas in Dallas and shall be subject to Texas law.

7. Rates
LTL rates are based on the freight class as determined by the NMFC (National Motor Freight Classification) and are weight based. All displayed transit times are estimates only and do not include day of pickup. LTL pickup dates are not guaranteed.

TL rates are based on Dock Door Pickup/Dock Door Delivery and Shipper Load/Consignee Unload and are state to state and mileage based. Additional fees may apply for charges including but not limited to, Tractor Detention, Trailer Detention, and Driver Assistance. Providing 48-hour notice is given, TruckloadBroker.com, LLC assures coverage of Truckloads within 4 hours of Customer's requested pickup, excluding weekends and holidays, weather or national emergency. Trade show shipments cannot be guaranteed. Truckload cancellations require 24 hour notice to avoid penalty. Once TruckloadBroker.com, LLC has contracted with a carrier to move a truckload shipment, the scheduled load must be tendered to the carrier as requested on the bill of lading at the agreed upon price, or a equipment not used (EON) fee of up to $200 USD will be assessed.

Air Freight rates are based on the greater of actual or dimensional weight. If an Air Freight shipment contains oversize freight, additional charges and transit days may apply.

Van Line rates are driven by state to state/mileage, weight (actual or density) and commodity/product type.

Flatbed rates are based on equipment type, state to state/mileage and weight. If a flatbed shipment contains oversize freight, additional charges and transit days may apply.

All displayed transit times are estimates only and do not include day of pickup. Pickup dates are not guaranteed

8. Guaranteed Services
LTL Guaranteed Services are inclusive of transit times only as noted by the carrier selected. Guaranteed Service transit times do not include holiday and/or no service days as defined by the individual carrier. This service is not a guarantee for Pickup. Pickup Day is not included in the qualification and calculation of LTL transit time. The Customer is liable for all charges related to the shipment. In the event of carrier failure to comply with the guaranteed service requested, the Customer is permitted ten (10) business days from the actual delivery date of shipment to file a claim request in writing with TruckloadBroker.com, LLC. If TruckloadBroker.com, LLC does not receive a claim request or receives the request after the allowable ten (10) business days, the service provided by the LTL carrier will be deemed to have met all guaranteed service standards and the claim request will automatically be considered invalid and denied. In the event of carrier failure to comply with the guaranteed service requested and after the carrier has agreed to liability, TruckloadBroker.com, LLC will credit the account of the said Customer. In no event shall TruckloadBroker.com, LLC be liable nor will any account be credited if the Customer does not use TruckloadBroker.com, LLC's Bill of Lading.

9. Damages
Carrier transporting the freight will be liable for any and all damage claims arising from the transport. All claims must be noted for at time of delivery, and submitted in writing within 15 days of delivery. Customer agrees to file all claims with Carrier identified on the Bill of Lading/Delivery Receipt, and to bring any legal action for damages only against such Carrier. Customer further agrees to release and to hold TruckloadBroker.com, LLC harmless from any such claims. All Carriers hired by TruckloadBroker.com, LLC for transport have insurance on file with TruckloadBroker.com, LLC, and is available to Customer upon request. TruckloadBroker.com, LLC will furnish Customer with the name and telephone number of the Carrier used for transport and will assist Customer in providing any other necessary information, should a claim arise.

The Carrier will only be responsible for damage directly caused by the Transporter truck or driver, and will not be responsible for damage not caused by the truck or driver.

We reserve the right to refuse service to anyone who violates any of the terms and conditions written above. Or for any other reason we feel necessary, such as threats, harassment, etc.